• Privacy Policy and personal data protection •

This Privacy Policy for Personal Data regulates the way EUROIMPEKS DOO, which head office is located on Bul. Treta Makedonska Brigada br. 72, 1000 Skopje, R. Macedonia, collects, uses, maintains and reveals data collected during visits to our website. This privacy policy applies only to the website/websites (owned by Euroimpeks DOO) and does not refer to personal data collected in other ways. This Privacy Policy does not refer to your visit to other websites that you access through our websites.

During the visit to the website, your privacy is fully respected and our activities correspond to the European laws, GDPR (referring to the General Data Protection Regulation 2016/679 of 27th of April 2016) and the laws in the R. Macedonia.

Information that we collect

Public data

It is possible to visit our website without revealing your identity or any other personal data that relates to it.

When visiting our website, having in mind the nature of the Internet, the data which register the visit are collected, but the data themselves are not sufficient to identify a certain person and represent statistical indicators that are used to improve the website quality. Such information may include the name of the internet browser, number of visits, the average time spent on the site, the computer type, as well as the technical information about the connection that the user uses when visiting the website, such as the operating system and the provider of the Internet service, IP (internet protocol) addresses that are allocated by internet providers and are different for each internet user and similar information.

Personal data

When using certain functionalities (applications, requests) on our site as a contact forms, a request for an offer for a vehicle, a request for a test drive, a request for offer for a service and/or a spare parts, a request for receiving news, announcements and promotions... Euroimpeks DOO processes your personal data (personal identification data and contact information), only if you voluntarily give them on our website for the use of our services and products. These personal data may include full name, e-mail, chassis number, phone number and / or other contact information, the same will be used in accordance with the privacy policy and for the purpose for which you have given them.

Purposes of data collection, data processing and use

The objectives for collecting the information are as follows:

  • Processing of your contact request
  • Managing and optimizing customer relationships
  • Conducting researches, researches or statistical data for better quality assurance of our products and determination of our clients’ needs
  • Analyzing and optimizing of the website
  • In order to send you information about our promotional offers, news and events (newsletters, invitations, questionnaires, surveys and other publications)

The processing of this information is justified by:

  • The processing of your request for contact results from the fulfillment of the Agreement between you and us
  • The legitimate interest of Euroimpeks DOO to ensure the satisfaction and the follow-up of its customers
  • The legitimate interest of Euroimpeks DOO to evaluate the quality of its products, anticipate the needs and satisfaction of its customers and develop accordingly new features
  • The legitimate interest of Euroimpeks DOO to improve and provide a superior service with improved features
  • Your prior consent that will be obtained, where required by law, by checking the box for this purpose when You provide Your personal data to Euroimpeks DOO.

Euroimpeks DOO may be required to disclose any information concerning the User in order to comply with any law or regulation in force, or to respond to any legal or administrative request.

Recipients of personal data

The personal data that we will process will be shared by Euroimpeks DOO to a limited number of users, according to the purpose of the processing, as follows:

Name of the recipient

  • Each company that belongs to the same group as Euroimpeks DOO and brand groups for which we are general importers.
  • Any third party service provider and / or any company that belongs to the same group as Euroimpeks DOO, in the supply of services that You have requested or requre from us for the above mentioned purposes.
  • Any commercial partner of Euroimpex DOO bound by the obligation of confidentiality.

A purpose on sharing

  • Analysis and development of products that we offer
  • To conduct marketing campaigns, conduct surveys for satisfaction and suggesting commercial offers adjusted to the client needs
  • For statistical purposes and statistical processing of anonymous data

Data transfer outside the EU

Considering that Euroimpeks DOO is a company which headquarters are outside of the EU, be aware that maybe we will have to transfer your personal data to recipients located outside the European Economic Area (EEA). The conditions for transmission are protected in accordance with the existing regulations for protection of personal data.

Data security and storage

The Data protection is integrated in the design itself, and the privacy settings are set to the highest level by default. The entire communication between the users and the website runs through secure encrypted protocol (https).

The processing of your personal data will be done in accordance with the regulations for the personal data protection of the Republic of Macedonia, taking over all proscribed technical and organizational measures for providing privacy and protection in the processing of the personal data which are available. The Euroimpexks DOO employees are obliged to keep all the information secret (including personal data) which they will face with during fulfilling their tasks. Euroimpeks DOO applies security measures during collecting, storing and processing the information in order to protect against unauthorized access, changes, detection or destruction of your personal information, as well as non-personal data stored on our site. Personal data can only be revealed to competent authorities in and by legally prescribed procedure.

The data you leave will be kept for a certain period of time, that is, till the purpose for which you left the data is in function. During this period, you retain all of your individual rights, such as the right to access, rectification, erasure, restrict processing, data portability, object, not to be subject to automated decision-making including profiling.

The period of storage of your personal data collected by Euroimpeks DOO may be determined according to the purpose of the data processing according to the following criteria:

  • the data stored for specified purposes are retained for as long as necessary for the purposes of the processing of personal data as defined in Article "Purposes of data collection, data processing and use" above (1) during the term of the agreement concluded with you in accordance with the law, and (2) while we have business relationships with you.
  • Your personal data are then archived for use in the event of a dispute or dispute during the period of limitation applicable to the subject of the dispute.
  • then anonymized or deleted.

Cookies on the Internet browser

“Cookies” are small text files that are recorded on your devices (computer, mobile phone, tablet ...) to track your browsing by the website and do not relate to your personal data that you have given us. These kind of files provide following of the visitors on the site and in this way data are collected in order to improve the user experience and to optimize and improve the functionality of the website. On our website there are cookies of the type that is stored on the user's computer as long as it is set in the Internet browser. Users may choose to adjust their internet browsers to refuse the cookies.

If the users select that option, certain parts of the site may not function as intended.

When you visit one of our websites or use our applications or other digital tools, depending on your consent, we may use cookies, pixel tags, and other technologies to collect the following data:

  • IP address, connection information, browser type, location, time zone, operating system and other technical information.
  • Information about your visit, including the websites you visit before and after our website and the products you are viewing.
  • Duration of visits on the pages of our website and information about interaction between the pages.

Euroimpeks DOO uses a third-party cookies (Google Analytics). These cookies are for anonymous statistical data for the website visit and do not include personal data.

Do not forget that you always have a complete control over the cookies. Most browsers offer full exclusion of cookies through the options, settings or preferences, separately for each browser.


The information collected by using cookies can be used for remarketing on Google AdWords and Facebook, that is, for our advertising on another website that will be visited by the user who previously visited our website.

Google, Facebook, and other third parties display AdWords , that is, so called. "ads" across a variety of websites and applications that the user is visiting and uses. These "ads" are based on previous user visits to our site using cookies.

The users can set their own parameters for the way Google and Facebook advertise to them by accessing the following sites For "Google":https://support.google.com/ads/answer/2662922?hl=en, and for "Facebook": https://www.facebook.com/ads/website_custom_audiences/ . The user can completely revoke this type of advertising based on his previous interest by adjusting the settings for cookies in the internet browser. DoNotTrack ("DNT") is a function that allows the user to set up his web browser in a way which will inform the websites that his visits shouldn’t be followed. The "DNT" function can be set by the user to “allow” or “not” by visiting "Parameters" or "Settings" section depending on the type of web browser you use.

Freedom of choice, consent and your rights

You by yourself control the information you give on our website. In any case, if you choose not to leave your data, please keep in mind that some website functionalities may not be available to you.

By completing the available forms (contact forms) on our website, you agree with this privacy policy and you agree to be contacted to the specified contact information.

We will completely respect all of your rights in accordance with the regulations for personal data protection of the R. Macedonia, and the General Data Protection Regulations for Members of the European Union (GDPR).

In accordance with the existing regulations for the personal data protection, You have a right to access, rectification, erasure, restrict processing, obtain a copy of your personal data for your own purposes or to transfer them to another provider according to your choice (portability) , as well as the right to object the processing of your personal data when these data are processed for the purpose of direct marketing, the right to be informed and the right not to be subject of automated decision-making including profiling.

You can also send your instructions for the fate of your data after your death.

You can withdraw your consent at any time. All of these rights are applied within the limits set forth by the existing regulations for personal data protection.

You can obtain your rights with a simple request sent to Euroimpeks DOO on e-mail: euroimpex@euroimpex.com.mk.

You can also realize your right by submitting a complaint to the National Data Protection Authority by sending your request to The Directorate for Personal Data Protection https://dzlp.mk/.

Changes to privacy policy on personal data

Euroimpeks DOO has the right to update this privacy policy for personal data at any time. As soon as we make the changes, we will announce it on the website and we will review the update date at the end of this site. The user acknowledges and agrees that it is his/her responsibility to periodically check the Privacy Policy and is aware of the changes.

Acceptance of conditions

By using this site, the user agrees with the terms of this Privacy Policy. If you do not agree with the Policy, please do not use the website. Your continuous use of the website following the changes to this policy will be counted as acceptance.

Updated: May 2018.